Reported in seconds
A free-text description, a few menus, done. Designed to be filled in during the emergency, not after it.
The memory of the crisis room
Every event reported in seconds, followed through, then turned into a debrief you can act on. Everything runs locally: no data ever leaves the room.
The promise
During the emergency, you jot it down and move on. Afterwards, it's all there: the full timeline, the causes, the corrective actions. Your crisis room stops losing its experience.
The toolkit
A free-text description, a few menus, done. Designed to be filled in during the emergency, not after it.
Every event of the day, colour-coded by severity, with instant full-text search.
Open, in progress, closed: everyone sees at a glance what still needs handling.
At closure: what worked, the difficulties, the cause, the corrective action, an owner and a deadline. Experience becomes something you can use.
Counters and charts by nature, type, severity and daily activity. The whole picture in one look.
Tickets left open too long, overdue actions, events that keep coming back: Pulse flags them for you, on its own.
Plugged into the video wall
On every ticket, the operator can attach images or PDFs - and capture in one click the view of the EMD video wall at the moment of the event. The ticket keeps a record of what the room was seeing.
WHAT THE ROOM WAS SEEING,
THE TICKET REMEMBERS
Wall capture · attachments · traceability
"The operator writes a sentence, Pulse suggests, the operator confirms."
A helping hand, not an autopilot
As an option, an analysis engine installed on your own machine reads the description and suggests the fields already filled in. The operator always has the last word - and nothing ever leaves the room.
For IT departments
Pulse runs on one workstation in the room and every other one connects through the browser. Also available as a standalone desktop application.
Types, natures, severity levels, roles and alert thresholds: everything adapts to your service through simple settings, without touching the code.
Request a demonstration tailored to your crisis room.